Common Problems in Samsung Galaxy M32 5G and How to Fix them

The Samsung Galaxy M32 5G is a popular smartphone that offers a range of impressive features and capabilities. However, like any electronic device, it is not immune to issues and problems that may arise during its usage. In this article, we will explore some of the common problems that users may encounter with the Samsung Galaxy M32 5G and provide practical solutions to address them.

1. Battery Draining Quickly

One of the most common issues faced by smartphone users is the quick draining of battery life. If you find that your Samsung Galaxy M32 5G’s battery is depleting faster than expected, there are a few steps you can take to resolve this problem.

  • Adjust Screen Brightness: High screen brightness can contribute to rapid battery drain. Lowering the screen brightness or enabling automatic brightness adjustment can help conserve battery power.
  • Disable Unused Apps: Unused apps running in the background can consume valuable battery life. Identify and disable any apps that are not essential.
  • Turn off Background App Refresh: Some apps refresh their content in the background, using battery power. Go to Settings > Battery > Background App Refresh and disable this feature for non-essential apps.

2. Overheating

Overheating can be a concern for smartphone users, especially during extended usage or resource-intensive tasks. If your Samsung Galaxy M32 5G is overheating, try the following solutions:

  • Avoid Direct Sunlight: Exposing your phone to direct sunlight can cause it to overheat. Keep it in a cool, shaded place.
  • Remove Phone Case: Phone cases can trap heat, contributing to overheating. Remove the case, especially during demanding tasks.
  • Close Unused Apps: Running multiple apps simultaneously can strain the phone’s resources, leading to overheating. Close any unused apps.

3. Slow Performance

If you notice that your Samsung Galaxy M32 5G is performing sluggishly or experiencing delays, there are a few steps you can take to improve its performance:

  • Clear Cache: Accumulated cache files can slow down the phone. Go to Settings > Device Care > Storage > Cached Data and clear the cache.
  • Remove Unnecessary Files: Deleting unnecessary files, such as old photos and videos, can free up storage space and improve performance.
  • Disable Animations: Disabling or reducing system animations can enhance the phone’s responsiveness. Go to Settings > Developer Options > Window Animation Scale and select “Animation Off”.

4. Wi-Fi Connectivity Issues

Wi-Fi connectivity problems can be frustrating, but there are several troubleshooting steps you can try to resolve them:

  • Restart Router: Restarting your Wi-Fi router can help resolve temporary connectivity issues. Unplug the router, wait for a few seconds, and then plug it back in.
  • Forget and Reconnect to Wi-Fi: Go to Settings > Connections > Wi-Fi, select the network you are having trouble with, and tap “Forget”. Then reconnect to the Wi-Fi network by entering the password again.
  • Reset Network Settings: If the issue persists, you can try resetting the network settings on your Samsung Galaxy M32 5G. Go to Settings > General Management > Reset > Reset Network Settings.

5. Camera Not Working

If the camera on your Samsung Galaxy M32 5G is not working properly or fails to launch, consider the following solutions:

  • Clear Camera Cache: Go to Settings > Apps > Camera > Storage > Clear Cache. This can help resolve minor software glitches that may be affecting the camera’s performance.
  • Restart the Phone: Sometimes, simply restarting your phone can fix camera issues. Press and hold the power button, and then select “Restart”.
  • Check for Software Updates: Ensure that your phone’s software is up to date. Go to Settings > Software Update > Download and Install.

6. Touchscreen Not Responding

If you experience an unresponsive touchscreen on your Samsung Galaxy M32 5G, try the following solutions:

  • Remove Screen Protector: A poorly fitted or damaged screen protector can interfere with touch sensitivity. Remove the screen protector and check if the touchscreen responsiveness improves.
  • Restart the Phone: Similar to camera issues, a simple restart can often resolve touchscreen problems.
  • Perform a Hard Reset: If the issue persists, you can try performing a hard reset on your phone. Press and hold the volume up button and the power button simultaneously until the phone restarts.

7. Poor Call Quality

If you are experiencing poor call quality or issues with voice clarity on your Samsung Galaxy M32 5G, consider the following solutions:

  • Check Network Signal: Weak network signals can contribute to call quality problems. Move to an area with better network coverage or switch to a different network provider.
  • Turn Off Noise Cancellation: Noise cancellation features can sometimes affect call quality. Disable noise cancellation by going to Settings > Connections > Bluetooth and tap the settings icon next to your connected Bluetooth device.
  • Reset Network Settings: Resetting the network settings, as mentioned earlier, can also help resolve call quality issues.


The Samsung Galaxy M32 5G is a feature-packed smartphone that offers a great user experience. However, encountering problems is not uncommon. By following the troubleshooting steps mentioned in this article, you can effectively address common issues such as battery drain, overheating, slow performance, Wi-Fi connectivity problems, camera malfunctions, unresponsive touchscreen, and poor call quality.

Remember, if your problem persists even after trying these solutions, it is advisable to reach out to Samsung customer support or visit an authorized service center for further assistance.

FAQs After The Conclusion:

1. How can I contact Samsung customer support?

You can contact Samsung customer support by visiting their official website and navigating to the support section. They provide various options for contacting them, including phone, live chat, and email.

2. Are software updates important for my Samsung Galaxy M32 5G?

Yes, software updates are crucial as they often include bug fixes, security patches, and performance enhancements. Keeping your phone’s software up to date ensures optimal performance and protects against potential vulnerabilities.

3. Can I perform a hard reset on my Samsung Galaxy M32 5G without losing data?

No, performing a hard reset will erase all data on your device. It is essential to create a backup of your important files before proceeding with a hard reset.

4. Is it normal for the Samsung Galaxy M32 5G to get warm during heavy usage?

Yes, it is normal for a smartphone to warm up during heavy usage, such as gaming or running resource-intensive applications. However, if the device becomes excessively hot or exhibits unusual behavior, it is recommended to seek technical assistance.

5. Can I replace the battery of my Samsung Galaxy M32 5G?

The Samsung Galaxy M32 5G comes with a non-removable battery. If you are experiencing battery-related issues, it is best to consult Samsung customer support or an authorized service center for assistance.

In conclusion, the Samsung Galaxy M32 5G is a powerful smartphone that may encounter common issues like battery drain, overheating, slow performance, Wi-Fi connectivity problems, camera malfunctions, unresponsive touchscreen, and poor call quality. By following the troubleshooting steps provided, you can resolve these problems and enjoy a seamless user experience with your device.

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